Can You Trust AI With Your Finances? 7 Things Australians Should Know Before Taking Financial Advice From AI

A man reviewing AI-generated financial information and investment data on a laptop, highlighting the importance of understanding AI when making retirement planning and superannuation decisions.

AI Financial Advice | Retirement planning

Artificial intelligence is changing the way Australians access information, and financial advice is no exception.

Tools such as ChatGPT, Gemini and other AI platforms can answer questions about investments, explain superannuation, compare financial concepts and even help people understand their retirement options.

For many Australians, this technology is becoming an increasingly common starting point when researching important financial decisions.

But there is an important distinction between understanding financial information and receiving advice that is appropriate for your personal circumstances.

When it comes to your superannuation, investments and retirement planning, relying entirely on AI-generated information can create risks that are easy to overlook.

At Greybox Wealth, we believe technology can be useful when it comes to becoming more informed. However, there are several important things to consider before acting on financial information generated by AI.

Here are seven common issues Australians should be aware of.

1. AI doesn’t understand your complete financial situation

One of the biggest limitations of AI is that it only knows what you tell it.

You might ask ChatGPT whether you have enough superannuation to retire at 60, whether you should pay off your mortgage or invest, or how much income your retirement savings could generate.

It might provide an answer that sounds logical and even include detailed calculations.

However, a proper retirement planning strategy needs to consider much more than a single question.

This could include:

  • Your current superannuation balances and investment arrangements.
  • Your age and intended retirement date.
  • Your spouse’s financial position.
  • Other investments, property and debts.
  • Your expected retirement lifestyle and income requirements.
  • Your eligibility for the Age Pension.
  • Your tax position and estate planning considerations.

Without understanding the broader picture, AI can provide information that sounds appropriate but may not be suitable for your circumstances.

2. Superannuation rules and tax legislation can be complex

Superannuation is one area where relying on general AI-generated information can be particularly problematic.

Australia’s superannuation system has numerous rules covering contribution caps, tax concessions, preservation ages, account-based pensions and transfer balance caps.

These rules can also change over time.

For example, a contribution strategy that may be appropriate for one individual could create unexpected tax consequences for someone else.

Similarly, decisions around commencing an account-based pension, making additional contributions or transferring funds between superannuation accounts need to be considered in the context of your existing arrangements.

Even relatively small errors in understanding these rules can have significant financial consequences.

When considering superannuation strategies, it is important to verify information against current legislation and consider how the rules apply to your individual circumstances.

3. AI can provide outdated or incorrect information

AI platforms are incredibly capable, but they are not infallible.

They can sometimes produce incorrect information, misunderstand a question or present outdated figures as though they are current.

This is particularly relevant when researching:

  • Superannuation contribution limits.
  • Tax rates and thresholds.
  • Government legislation and proposed changes.
  • Centrelink and Age Pension eligibility.
  • Investment returns and market information.
  • Retirement income projections.

Another issue is that AI can present incorrect information with a high degree of confidence.

A detailed explanation or convincing calculation doesn’t necessarily mean the underlying information is correct.

Before making a financial decision, always check important information against reliable and up-to-date sources.

The Australian Government’s Moneysmart website is a useful starting point for independent financial information.

4. Retirement planning involves more than a simple calculation

One of the more common questions people ask AI is whether they have enough money to retire.

You might provide your age, superannuation balance and intended retirement date and ask whether you can afford to stop working.

AI may generate projections based on assumptions around investment returns, inflation, contributions and future spending.

While this can be useful for understanding some of the variables involved, retirement planning is considerably more involved than simply calculating how long your savings might last.

For example, a retirement strategy should consider:

  • How much income you actually need throughout retirement.
  • How your investment portfolio might perform during different market conditions.
  • The impact of inflation on your future purchasing power.
  • How and when you access your superannuation.
  • The role of the Age Pension.
  • How your financial position may change as you and your spouse get older.

The timing of investment returns can also make a significant difference, particularly in the early years of retirement.

A strategy that looks sustainable using average investment returns may produce a very different outcome if markets experience a significant downturn shortly after you retire.

This is why good retirement planning involves testing different scenarios and regularly reviewing your position, rather than relying on a single projection.

5. Be careful about sharing personal financial information

Another consideration is privacy.

When using publicly available AI platforms, it is important to understand what information you are sharing and how that information may be handled.

You should be cautious about entering sensitive personal or financial information, including:

  • Tax file numbers.
  • Bank account details.
  • Superannuation account numbers.
  • Personal identification documents.
  • Detailed financial statements containing identifying information.

Even if you are simply asking AI to review your financial position, you should consider whether you need to provide identifiable information at all.

In many cases, generalised figures are sufficient to help you understand a financial concept without exposing unnecessary personal information.

6. AI-generated investment recommendations and scams

AI has also made it easier for scammers to create convincing investment promotions, websites, endorsements and even realistic videos featuring well-known personalities.

This creates another risk for Australians researching investment opportunities online.

You might ask an AI platform about a particular investment or company and receive information that appears credible.

However, the information being presented may originate from unreliable websites, misleading promotional material or fabricated sources.

Be particularly cautious of investment opportunities promising:

  • Guaranteed returns.
  • Unusually high investment income with little risk.
  • Exclusive investment opportunities.
  • Strategies that supposedly outperform the market consistently.
  • Pressure to invest quickly before an opportunity disappears.

Always independently verify investment providers and check whether the person or organisation offering financial advice is appropriately authorised.

You can use ASIC’s Financial Advisers Register to check an adviser’s registration and authorisation details.

7. General financial information is not the same as personal financial advice

Perhaps the most important distinction is understanding the difference between receiving general financial information and obtaining personal financial advice.

AI can be very useful for explaining financial concepts, helping you understand terminology and identifying questions you might want to ask.

However, it does not automatically understand your personal objectives, financial position, risk tolerance or the wider implications of a particular recommendation.

Personal financial advice involves considering your individual circumstances and determining whether a particular strategy or recommendation is appropriate for you.

This is particularly important when making decisions involving substantial superannuation balances, investment portfolios or transitioning into retirement.

A financial adviser can investigate your circumstances, verify relevant information, assess different strategies and explain the potential advantages and disadvantages before you make a decision.

Importantly, you should also be able to understand why a recommendation has been made and how it fits into your broader financial plan.

So, should you use AI for financial questions?

Absolutely.

AI can be a useful tool for improving financial literacy and helping people become more informed about their finances.

It can help explain complicated concepts, summarise publicly available information and provide a starting point for further research.

The important thing is understanding its limitations.

When it comes to significant financial decisions, particularly those involving superannuation, investments and retirement planning, it is important not to confuse a convincing AI-generated answer with a strategy that has been properly assessed against your circumstances.

Financial Advice in Bendigo: The Importance of Getting the Bigger Picture Right

At Greybox Wealth, we work with individuals and families across Bendigo and regional Victoria to help them make informed financial decisions.

Our approach to financial advice is built around understanding each client’s circumstances and developing considered strategies that bring together superannuation, investments, retirement income and other important financial considerations.

Whether you are approaching retirement, reviewing your superannuation or simply trying to understand whether you are on track financially, having a clear strategy can make a significant difference.

Technology will continue to change the way people access financial information. But the importance of sound judgement, experience and advice tailored to your circumstances remains.

If you are considering retirement or have questions about your current financial position, we welcome the opportunity to have a conversation.

Explore our Retirement Planning Services

Learn more about our Superannuation Advice

Meet the Greybox Wealth team

Contact Greybox Wealth today to arrange an obligation-free initial consultation and start planning for a more confident retirement.

General information only. This article does not take into account your personal objectives, financial situation or needs. Before making financial decisions, consider whether the information is appropriate for your circumstances and seek professional advice where required.

TEAM

I am ready to navigate my financial future & wellness